CRP Technologies India Ltd

Look who is fudging their past

Candidates with fudged resumes don’t just hurt productivity and efficiency, but can also prove to be criminal threats

Companies looking to hire employees should expect to find that one in every five resumes that they receive has been fudged. And while catching these fake applications is the hallmark of a good human resource (HR) professional, things can get complicated when dealing with large volumes, which could lead to inadvertent slip-ups in due diligence.

What is more, productivity and efficiency may be at stake when employees with false credentials are hired, but an even bigger concern is unscrupulous elements getting their foot in the door to commit data theft or cyber crimes.

Companies holding sensitive patents or confidential data, in particular, have the most to lose, with their image and business prospects undermined by malicious job-seekers.

“Today we’re even seeing a lot of issues in terms of organized crime, or terrorism, or money laundering. The risks now are becoming more serious. Maybe five or seven years ago, when a particular candidate — because he was not well or for whatever reason — manipulated a particular document, it’s just to get a job. But today none of us are sure, it could even be illegal immigration,” says Nipa Modi, Head – HR Services at CRP Technologies India Ltd, a leading risk mitigation consulting and solutions provider.

CRP Technologies said a lot of clients are not satisfied with just a standard background check and want prospective recruits’ antecedents to be comprehensively investigated.

“It really started with the 9/11 terror incident in the US. Before that, companies in India, whether MNCs or India, would say, “‘I recruit someone with my own reference, I really don’t need to know where they come from, I trust them’. After 9/11, the US clients really insisted that their IT partners need to make sure they do a background check,” she said.

“There have been incidents that have happened before regularly, every quarter you’d see something or the other. In hotels as well, the terrorist attacks that happened (in Mumbai), there’s still a huge question mark over whether employees were involved, because the terrorists had so much information, the maps of the hotels as well. Now a lot of hospitals are going for background checks too,” she adds.

In addition to the standard process, CRP Technologies also uses a database to weed out undesirable job-seekers. The firm also looks through potential recruits’ blogs and posts on social media Websites, such as Facebook and LinkedIn.CRP Technologies has on-ground investigators to dig up more information on job candidates.

“Whether the economy is booming and jobs are aplenty, or it’s a little weak and jobs are not aplenty, you will see that candidates try and manipulate data to fit the particular profile or role they want in a company. And today, technology has made it very easy, whether it’s qualification certificates or even experience,” says Modi.

A white paper brought out by CRP Technologies highlights some interesting statistics, the maximum discrepancies are in the BPO sector, because the candidates who typically join won’t think much about manipulating a particular document, because for them it’s about getting a job,” says Modi. “I don’t think they realiseit’s such a huge integrity issue.”

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CRP Technologies India Ltd

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CRP Technologies India Ltd

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